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Posts Tagged ‘teleconferencing’

Telework technology started as a link between the satellite or branch and the mainframe business in the early 1970s. expanded over the years to flexible working hours or working from home, that employee is not required to establish, as the office or traveling on a daily basis report. Today, the growth of telecommunications technology has advanced so much that people are recruited on the basis of production and not improved on the site. Under this scenario, the use, production and ratings of satisfaction at work has risen considerably, as there are people in an environment that is more comfortable to work on. With teleworking, is the equipment needed a computer, mobile phone and an Internet connection.

Now there are many options for the technology used for meetings, such as videoconferencing or teleconferencing allows known telework. It is also possible to hold a virtual private network, similar to what would occur in a social networking application. For long distances, as a means of Voice over IP (VoIP) and groupware, a company can save a lot, reduced travel to the different industries. Sharing resources, as well as client-server computing, it is easier to decentralize their operations so that customer needs met immediately. Before telecommuting technology it is, it took days or weeks before a response to a complaint from a customer. He was a huge loss of income due to poor communication between the offices of the department headquarters, and between the client for the office of the company.

Now a customer can enable a rapid response in a few minutes after the convenience of a process of customer service, cloud computing. Cloud computing is a relatively new term that refers to the exchange of programs and applications, Internet use. This means that employees work from home or remote is not necessary to buy their software. Everything you need to do, your account access. This explains why you now have customer service agents who do not need to work in a formal office environment. Just sign in and out of their homes. You can see people working on their laptops, have in cafes and libraries. These are workers who spend to enjoy the convenience of flexible hours and be in a position to have put other things during the day instead of in an office. Of course, the edition will lose the same as if they were in power, or their jobs.

The advantages of this scenario are numerous. There is less stress for teleworkers because they have to do with traffic or spend a lot of gas and car maintenance. I can be more productive with their time and more to the decrease in pressure. They also spend less clothing, food and socializing after hours. For the company to save on overhead, but they can work 24 / 7. This means that their bottom line is their profit margin and improves it enables them to hire more people. You need to deal with absenteeism, low morale, low turnover, destructive retort chamber office, also opens the door for them to employ people with disabilities.